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Your direct line to the views of young people
With Viewpoint:
- Young people let you know what they really think at any time
- Workers have access 24/7 to what young people are telling them
- Organisations develop child-centred services & policies based on this feedback
Engaging children & young people
Viewpoint opens the dialogue with children, providing practitioners with a method to help young people effectively record their views, wishes and experiences to inform assessment, decision-making and planning, using self-assessment and self-reporting
'It’s a better way of communicating.'
YP feedback
Viewpoint is an independent organisation with a reputation for conducting high quality research on social issues in a wide range of social policy areas, including health, crime, education, careers, employment, and social attitudes and families. It specialises in issues involving children and young people.
The Viewpoint methodology involves the use of computer assisted self-interviewing (CASI) methods of data collection and recording. This computer-based approach was first introduced in 1994 using software specially developed by the Viewpoint Organisation.
‘I can write down my thoughts and feelings better than I can say them.’
YP feedback
Since this time Viewpoint CASI tools have been extensively developed, including the introduction of tools to increase accessibility for people with disabilities.
One size does not fit all
Viewpoint communication tools have been developed in consultation with specialist workers and young people across the globe.
Viewpoint’s flexibility allows it to be adapted and used in a wide range of settings (the home, the office, schools…), and because it is adaptable - customisable in looks and content (including the use of speech, different languages, symbols, branding…) - Viewpoint fits seamlessly with your organisation’s requirements and those of the children and families you support.
Different versions of Viewpoint are available for specific groups of children and young people (children looked after, youth offending teams, children with special needs…) as well as adults (parents or carers, victims of youth offending…), and new versions of Viewpoint are constantly evolving in line with emerging policy, research, and best practice.
Off the shelf or bespoke questionnaires and surveys are available, which can be accessed by either specific young people and families, or anonymously as part of larger scale eSurveys.
The data collected gives you a direct line to what the children and young people supported by your service really think, and is available at your fingertips in the form of live and online reports, enabling workers and managers to better understand their needs and concerns and to take action on their behalf.
Web Browser App
Viewpoint’s speech enabled app available in a choice of formats and local branding including use of avatars, graphical backgrounds, and text supported by pictures and emojis.… See details
The app that is configured uniquely for each organisation, giving young people access to information and support, using video messages, photo stories and other media… See details
MyView App
The MyView app app builds connections for young people: with their life story, with their personal plan, with their worker, and with the organization supporting them.… See details
Viewpoint Reporting
As well as gathering the data from your young people it is essential to analyse that data to inform assessment, planning and supervision.
As young people communicate using Viewpoint's tools, their views and experiences are captured live enabling practitioners and practice managers to generate Child's Journey or distance travelled reports.
The graphical representation of the data makes it easy to read.
Evaluation summary reporting
Children and young peoples' responses are available for 3 monthly, 6 monthly, or annual reporting in a graphical format designed specifically for management groups such as local boards, operational and strategic management teams e.g. corporate parenting panels and LSBs.
Viewpoint’s Reporting Service
As an additional service, Viewpoint can provide quarterly reporting.
Our researchers provide your organisation with high level dashboard reports based on user responses against local standards (such as local pledges), distance travelled reporting, and direct quotations alongside charts and graphics.
More details here...
Testimonials
Viewpoint has been used and trusted by children’s services worldwide since 1999
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